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Privacy Policy

Table of Contents

  • Effective Date: 08/01/2024

At Harmochen, accessible from https://harmochen.com/, protecting your privacy is one of our main priorities. This Privacy Policy explains how we collect, use, and protect your information in compliance with the laws of the United States, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), The United States Privacy Act, The European Union’s General Data Protection Regulation (GDPR), and the SMS TCR rules. And we do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at info@harmochen.com.

1. Information We Collect

We collect personal information from you in various ways, including:

  • Name
  • Email address
  • Phone number
  • Address
  • Information related to your inquiries or requests

We also collect non-personally identifiable information such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our site
  • Time and date of visit

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and maintain our website
  • Respond to your inquiries and provide customer support
  • Improve, personalize, and enhance our website
  • Understand and analyze how you use our website

3. Sharing of Information

Harmochen does not share your contact information (phone number, email, etc.) with any third parties, affiliates, or other entities unless required to comply with legal obligations. We follow strict data privacy rules to keep all users’ information safe and secure.

4. Opt-in and Opt-out for Email and Text Messaging (SMS)

You have the option to opt-in for email and text messaging (SMS) services. If you decide to opt-out after initially opting in, you can contact us at any time using the following details:

You may also:

  • Reply “STOP” to our text messages to opt-out of SMS.
  • Reply “opt-out” or click the “unsubscribe” link in our emails to opt-out of email communications.

5. SMS Consent and Privacy

We respect your privacy and are committed to following SMS TCR rules and RingCentral’s privacy policy. SMS consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates. We use RingCentral to send text messages to users who opt-in for SMS services. By providing your phone number, you consent to receive informational text messages from us.

Types of SMS messages:

  • Conversational messages: If you initiate contact with us via SMS, consent is implied. These messages do not require opt-out keywords.
  • Informational messages: For messages like appointment reminders or shipping updates, we require explicit consent. Opt-out instructions are provided within each SMS.

6. Opt-out of SMS and Email Services

If you wish to stop receiving SMS or email communications, you can:

  • Reply “STOP” to any of our text messages
  • Email us at privacy@harmochen.com to request opting out or removal of your information
  • Use the “unsubscribe” link provided in emails

7. Use of Analytics

We use Google Analytics and Facebook (Meta) Pixel for website analytics. These services help us understand how users interact with our website to enhance user experience. However, no personal information is shared with these services for promotional purposes.

8. Data Security and Retention

We are committed to safeguarding your information using appropriate security measures. Although no method of transmission over the Internet is 100% secure, we take necessary steps to protect your data. We retain personal data only for as long as needed to fulfill the purposes outlined in this policy.

9. Compliance with Regulations

Harmochen complies with:

  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • The European Union’s General Data Protection Regulation (GDPR)
  • The United States Privacy Act
  • SMS TCR rules
  • RingCentral’s SMS privacy guidelines

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions or concerns regarding this policy, or to request opt-out of SMS or email communications, you can reach us at:

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